Privacy Policy
Effective date: September 2026
TENAX SCIENTIFIC SOLUTIONS (“TENAX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website and business activities.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used and protected, and how you can contact us about your personal information.
1. Information We Collect
When you contact TENAX, submit a project enquiry, request a consultation, or otherwise communicate with us, we may collect information such as your name, email address, telephone number, organisation, job title, project information, requested service, project timing, and any other information you choose to provide.
Our website platform and any analytics or cookie technologies enabled on the website may also collect limited technical information, such as browser type, device type, IP address, pages visited, and general website usage information.
Please do not submit confidential, sensitive, proprietary, or personal information about third parties through the general website enquiry form unless it is necessary and appropriate to do so.
2. How We Use Information
TENAX may use personal information to respond to enquiries, arrange consultations, assess potential projects, prepare proposals or scopes of work, communicate with clients and prospective clients, provide contracted services, maintain business records, improve our website and services, and meet applicable legal or regulatory requirements.
We will not use personal information for purposes that are unrelated to those for which it was collected without obtaining appropriate consent where required.
3. Consent
By voluntarily submitting information through our website or communicating directly with TENAX, you consent to the collection, use, and disclosure of that information for the purposes reasonably associated with your enquiry or business relationship with us.
You may withdraw consent where permitted by law by contacting TENAX.
4. Sharing of Information
TENAX does not sell or rent personal information.
Information may be processed or stored using service providers that support our operations, such as website hosting, email, cloud storage, scheduling, analytics, accounting, or other business systems.
Where specialist associates, subcontractors, or project partners are involved in an assignment, relevant information will only be shared where necessary and subject to appropriate confidentiality and privacy requirements.
Information may also be disclosed where required or permitted by law.
5. Storage and Protection
TENAX takes reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, business and contractual requirements, or applicable legal obligations.
6. Website Cookies and Analytics
The TENAX website may use essential cookies required for website operation and may use analytics technologies to understand website traffic and improve site performance.
Where non-essential cookies or analytics technologies are used, visitors will be provided with appropriate information and choices where required.
7. External Links
Our website may contain links to third-party websites, publications, funding opportunities, research, or other external resources.
TENAX is not responsible for the privacy practices or content of external websites. Visitors should review those websites' privacy policies separately.
8. Access and Correction
You may contact TENAX to request access to personal information we hold about you or to request correction of inaccurate information, subject to applicable legal requirements and exceptions.
9. Privacy Questions
Questions, concerns, or requests relating to personal information may be directed to:
TENAX SCIENTIFIC SOLUTIONS
British Columbia, Canada
Email: info@tenaxscientific.ca
10. Changes to This Policy
TENAX may update this Privacy Policy as its services, website features, or legal requirements change.
The current version will be posted on this website with its effective date.